Pearly Nails Studio · Legal
How we collect, use and protect your personal information — in compliance with POPIA.
Pearly Nails Studio ("Pearly Nails", "we", "us", or "our") is committed to protecting your privacy and handling your personal information with care, transparency, and respect. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, visit our website, or interact with us in any way.
This policy is prepared in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) of the Republic of South Africa, which came into full effect on 1 July 2021.
By providing your personal information to us or using our services, you acknowledge that you have read and understood this Privacy Policy.
We collect only the information necessary to deliver our services to you. This may include:
Information you provide directly:
Information collected automatically (website):
Information shared with us via social media:
We use your personal information for the following purposes:
We process your personal information on one or more of the following lawful grounds as set out in POPIA:
We do not sell, rent, or trade your personal information. We may share it only in these limited circumstances:
We will never share your personal information with other businesses for their own marketing purposes without your explicit consent.
We retain your personal information only for as long as is necessary for the purposes for which it was collected, or as required by law:
Once your information is no longer required, we will securely delete or anonymise it.
As a data subject, you have the following rights under POPIA:
To exercise any of these rights, please contact us using the details in Section 14 below. We will respond within 30 days.
We may send you promotional messages, specials, or updates via WhatsApp or our client group — but only if you have given your consent to receive these communications.
You may opt out of marketing communications at any time by:
Note: Opting out of marketing communications will not affect the sending of essential service messages such as appointment confirmations and reminders.
Our website at www.pearlynails.co.za uses Google Analytics to help us understand how visitors use our site. Google Analytics collects anonymised information such as pages visited, session duration, and general geographic location.
Cookies are small text files placed on your device. Our site uses the following types:
You can control or delete cookies through your browser settings at any time. Please note that disabling cookies may affect some website functionality.
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. These include:
While we take all reasonable precautions, no method of electronic transmission or storage is 100% secure. If you have concerns about the security of your information, please contact us immediately.
Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from children under the age of 18 without the express consent of a parent or legal guardian. If you believe a minor has provided us with personal information without consent, please contact us so we can take appropriate action.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. The most current version will always be available on our website with the date it was last updated.
We encourage you to review this policy periodically. Continued use of our services after any changes constitutes acceptance of the updated policy.
If you are unsatisfied with how we have handled your personal information, please contact us first so we can attempt to resolve your concern. If you remain dissatisfied, you have the right to lodge a complaint with the Information Regulator of South Africa:
For any privacy-related questions, requests, or concerns, please contact our Information Officer:
Information Officer: Meagan
463A Theuns Van Niekerk Street
Rooihuiskraal North, Centurion
South Africa
Business Hours:
Tuesday – Friday: 08:00 – 17:00
Saturday: 08:00 – 14:00
Sunday, Monday & Public Holidays: Closed
We will respond to your inquiry within 30 days.
By using our services and providing your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.